Privacy Policy

1. Introduction
Welcome to Lucifire Bikes. We are committed to protecting your privacy and handling your personal information securely and transparently. This Privacy Policy explains what information we collect, how we collect it, why we use it, and how we protect it. It also explains your rights regarding your personal data.
By using our website or services, you agree to this policy.

2. Who We Are
Lucifire Bikes is responsible for your personal information. You can contact us using the details provided below.

3. Information We Collect
We may collect the following types of personal data:

  • Identity & Contact Data: name, email, phone number, billing and shipping addres
  • Transaction Data: payment details and purchase history
  • Technical Data: IP address, browser type, device details, operating system
  • Usage Data: how you use our website (pages visited, time spent)
  • Marketing & Communication Data: your preferences for receiving marketing messages

We do not collect sensitive personal data unless required and with your consent.

4. How We Collect Your Information
a) Direct Interactions: when you purchase products, create an account, subscribe, participate in offers, or contact us.
b) Automated Technologies: through cookies, server logs, and similar tools.
c) Third Parties: such as analytics providers (like Google Analytics), payment gateways, and delivery partners.

5. How and Why We Use Your Information
We use your data only when legally allowed:

  • To fulfill orders (payments, delivery)
  • To manage customer relationships and support
  • To improve our website and services
  • To send marketing messages (only if you allow it)
  • To comply with legal obligations

We only use your data for the purpose it was collected.

6. Sharing Your Information
We do not sell your personal data. We may share it with:

  • Payment processors

  • Shipping partners

  • Marketing and analytics services

  • IT and hosting providers

  • Legal advisors

  • Government authorities (if required by law)

All third parties are required to keep your data secure.

7. Contact Us
If you have any questions or want to exercise your rights, contact us:

Email: bikes@lucifirebikes.com
Phone: +91 92540 32562

Address:
Lucifire Bikes
Shed No-3, Khewat No-331, Khatoni No-344
7 1/2 Biswa 77
VPO Kahni, Near Panipat–Rohtak Highway
Rohtak, Haryana – 124303